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    What personal information does The Nap Store collect?

    We collect the personal information that you give us when you purchase something from our store, as part of the normal buying and selling process, like your name, address and email address.

    Your information is used to prepare, fulfill and ship your order to you. We share your personal information with our shipping and fulfillment partners, solely for the purpose of successfully delivering your order to you.

    Your information may also be used for the purpose of customer service and to communicate order notifications to you by email or SMS.

    We use Shopify Payments, and third-party payment processor, so we do not store your credit card or banking information.

    If you subscribe to our email marketing list we may, with your permission, send you emails about our store, new products and other updates.

    Aggregated data

    When you visit and browse our store we also receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

    We may combine your Personal Information with Non-Personal Information and aggregate it with information collected from other users, in order to improve our understanding of how our website is used.

    We may also automatically collect certain information through the use of "cookies”, which are are small files that your browser places on your computer. We may use cookies to better understand how you interact with our services and to improve our services. 

    We also may permit certain third party companies to collect and use other data about user activities on our website in order to tailor ads or help us better understand how our website is used. Each of these third party companies uses cookie information according to their own privacy and security policies. You can opt-out of such collection of information about you, by visiting www.networkadvertising.org/choices/.

    How do you get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@thenapstore.ca. 

    Disclosure

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    Shopify

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    Payment

    When you make a purchase on The Nap Store your credit card data is stored by Shopify. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

    Third-Party Services

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    Cookies that we use

    Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

    _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

    cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

    _secure_session_id, unique token, sessional

    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

    Age of consent

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    Changes to this privacy policy

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    Questions and contact information

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@thenapstore.ca.